Having installed Windows 7 and trying to move to it as my primary desktop OS in the last couple of days, I suddenly came across an almost showstopper for me. After installing Office 2007 and Service Pack 1, I tried connecting to my company email account. Now this account is on a Hosted Exchange 2007 service from Znet India. This is where I ran into the issue.
For some reason whenever I setup the new account and reached till the point where one had to enter the username and setup RPC over HTTP (called Outlook Anywhere now), it would then prompt me to for the username and password to verify my account. And keep doing this in an endless loop.
I even tried repaving my install from scratch but ran into the same issue. On Vista, the same process verified the account in a jiffy. After a lot of trials and errors, I finally figured out the issue.
In Hosted Exchange account names are basically your email address – in the name@domain.com format. However, internally in the Exchange Active Directory this is not how they are stored. Typically , this would be in the format ADSDomain\name_internetdomain. For some reason, on Windows 7, this mapping doesn’t seem to go through correctly.
So, in the dialog box show above, enter the username as your email address. But in the login prompt that comes when you click the “Check Name”, you need to enter the actual ADS username that you have.
So how do you find out what your ADS username is? Simple: Open OWA and login to your account. Then go to Options | Change Password. You will see your actual username here. Use this for logging in to your Hosted Exchange account.
Tags:
windows 7,
tips
Categories:
Windows 7 |
Tips